A 14-page luxury salon platform — 4-step booking flow with real-time stylist availability, 25% Stripe deposit checkout, automated email confirmation, and a tiered cancellation policy. Owned outright with no monthly subscription and zero commission per booking.
The Platform
The Salon Co. site reads as genuinely premium — considered typography, editorial service pages, and a booking flow that guides clients from service selection to payment in four clear steps. No GlossGenius template. No third-party branding on the booking page.
The Problem
Most salons are booked through platforms like Square Appointments, GlossGenius, or Vagaro that charge $25–100/month in perpetuity and apply their own branding to every customer-facing page. The booking UX is generic by design — the same template across thousands of salons — and the owner never fully controls the experience.
The real cost of platform lock-in: At $75/mo, that's $900/year — for a booking page that looks like every other salon in town. Platform.co replaces it with a fully custom experience the owner controls, at a flat build fee with no monthly subscription and zero commission per booking.
Discovery
Each core service has its own page — pricing, description, and a direct booking link — so clients know exactly what they're getting before they sit down. Step two of the booking flow only shows stylists who actually perform the selected service, so clients never see someone who can't help them. Each stylist card shows their photo, specialty, and bio so clients know who they're booking.
Service pages with pricing and direct booking links · stylist profiles filtered to those who perform the selected service.
4-Step Booking
The booking flow walks clients through four clear steps: select a service, choose a stylist (filtered to only those who perform that service), pick a date and time from a live availability calendar, then enter their details and pay a 25% deposit through Stripe. A progress bar updates at each step. The calendar makes live API calls to show only real available slots for the selected stylist — no phantom openings.
Booking flow — service and stylist selection with 25% Stripe deposit · live availability calendar showing real open slots per stylist.
Self-Serve Cancellation
Every confirmation email includes a cancel link tied to the client's unique reservation token — no login, no phone call. Cancellations at least 48 hours out trigger an automatic Stripe refund processed server-side. Inside 48 hours, the policy enforces a no-refund rule automatically — no manual enforcement needed by the salon owner.
The 48-hour cancellation policy runs automatically — no chasing clients, no manual refund decisions, no awkward phone calls. The platform enforces the rule.
Admin Dashboard
The owner manages every aspect of the salon from a protected dashboard — stylists, services, availability, booking history, client records, and site content. No developer on call. Every change reflects immediately.
Admin home — upcoming appointments and revenue overview · stylist management — availability and services per stylist · client directory — full visit history per client · inbox — contact inquiries and messages from potential clients.
Performance
The Salon Co. earns high Lighthouse performance scores from day one — an architecture that loads quickly, earns search placement, and converts visitors before they bounce back to a GlossGenius booking page.
Platform.co builds custom sites for salons, wellness studios, inns, bakeries, sports bars, and landscaping companies. No monthly subscription, zero commission per booking.